Terms and Conditions
Terms and Conditions
Welcome to the Cosoco Kids website. Throughout the website, the terms “we”, “us” and “our” refer to Cosoco Kids. Please read these terms and conditions and policies carefully before ordering any Cosoco Kids product. You should understand that by ordering any of our products, you agree to be bound by these terms and conditions and the information below.
The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are confirmed at checkout. Please note that local charges may occur after checkout, such as overseas orders, where additional taxes and duties may apply. Such charges are the sole responsibility of the customer.
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
Exchange Policy
Change your mind, ordered the wrong size or color? No worries! We are happy to accept a return of your purchase on unwashed & unworn items, in the original packaging with all tags in place, within 14 days of your arrival date. Any shipping charges will not be returned. Please note that we do not cover the cost of return shipping. To return, please email us at at hello@cosocokids.com and we can take care of it for you!
No fee will be charged in the in the event(s) of:
- Incorrect item(s) delivered
- Product Defect(s)
Lost, Damaged, & Stolen Items
Cosoco Kids is not responsible for any lost, damaged, or stolen packages. Packages marked as delivered that have not arrived, fall in the lost, damaged, stolen category. If this is the case, please contact your shipping carrier directly.
Disclaimer
Due to the many variations in monitors and browsers, color samples may appear different on different monitors. By completing your purchase, you are agreeing that you have read, understand and agree to these terms. There are no returns due to color variances.